Skore Snug

Return Policy

You may return eligible products within the applicable return period, subject to the specified return conditions.

For eligible returns, reverse pickup can be arranged through a delivery partner for serviceable PIN codes. At the time of reverse pickup, the delivery partner may conduct a basic check to confirm that the product being returned matches the order.

For incorrect, damaged, or defective products, the return will be reviewed and processed as per the applicable return policy. Once the returned product is received and verified, a replacement or refund will be processed as applicable.

Refunds will be processed after the returned product is received and verified. The applicable refund amount will be credited to the original payment method, subject to the processing timelines of the payment provider or bank.

To initiate a return, please contact our customer support team with your order details. The team will guide you through the applicable return process.

Shipping Policy

We currently deliver within India only.

Orders with a cart value of ₹499 or more qualify for free shipping. For orders below ₹499, a shipping charge of ₹90 will apply.

Orders are generally delivered within 1 to 6 business days, depending on the delivery location and PIN code serviceability. Delivery timelines may vary based on the destination and other applicable factors.

Delivery is subject to serviceability at your PIN code.